FAQ and Troubleshooting
In this FAQ we cover the most frequently asked questions.
18 articles
Creating and Scheduling Posts
Frequently asked questions about creating and scheduling posts
What can I do to prevent everyone from sharing the same post?
What's the difference between date range, single and schedule now?
Why are my posts shared to my personal page instead of business page?Learn about the difference between personal pages and business pages.
What's the prio star for?
Can I change the date and time of a scheduled post?
Can I delete posts after they have been shared by my team members?
Tagging
Frequently asked questions about tagging people and business pages in posts
Tagging people and companies in a postLearn how to tag people and companies via the web dashboard and mobile app
Instagram
Frequently asked questions about Instagram
Connecting an Instagram business pageLearn how to easily link an Instagram business page and what to look out for while connecting.
Other
Frequently asked questions about other subjects
Why do I need to reconnect my business or personal account?Learn about broken connections and why personal and business accounts need to be reconnected.
How can I reconnect my accounts?
I forgot my password. How can I login now?
How can I change my email address?
I'm getting an error message. What can I do?
I'm already active in another team. How can I access multiple teams?